Warranty

WARRANTY
FREE 2 or 3 Year Warranty; when you purchase a watch from us your name and watch information automatically enters our warranty database. For preowned watches you will receive warranty for 2 years starting from the date of purchase. For new watches the warranty is 3 years from the date of purchase. The warranty is provided by Empire Time NYC and covers the watch movement, hands & dial, and manufacturing defects. The warranty is void if the watch has been damaged by accident, opened or taken apart, unauthorized service performed, or other factors not due to defects in materials or workmanship.
AUTHENTICITY
We make continuous efforts to provide the highest quality of service with the lowest prices. We value you, our customer, and therefore offer the highest quality of customer service.
All Watches Sold By EmpireTimeny Have Their Original Manufacturer Serial Numbers Intact.
All Watches Sold By EmpireTimeny Are Guaranteed To Be Original & Authentic.
What's Not Covered

Warranty does not cover any damage resulting from, water/moisture damage. Additionally, the Jomashop.com warranty does not cover any damage to the watch case, crystal/glass, watch bracelet / band, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch. Damage that occurs due to having the watch serviced by a third party null and voids the warranty from Empiretimeny.com.

This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer’s water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.

  • External wear-and-tear from daily, normal use.
  • External damage to the product. Any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch. Defects caused by outside force or improper use. ANY such incidental damages which occur by dropping or banging the timepiece.
  • Any loss of stones or gems on the outer portion of the watch or watch face.
  • Outside modifications and third party repair attempts will void the warranty.
  • Any damage if used under conditions which exceed the watch manufacturer’s water resistance guidelines.
  • Watches that are labeled as water resistant feature a screw down crown. The crown must be screwed down properly at all times to keep the watch casing from receiving water damage inside the stem. Water damage is not covered under the warranty by Empiretimeny.com nor any manufacturer.